Booking Policy

Yoyos Tutoring Booking Policy (YTBP)

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Effective Date: May 16th, 2025

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The YTBP is applicable to all plan, services, programs, etc. YTBP may be changed anytime.

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1. Scheduling Appointments
- All tutoring sessions must be booked through our scheduling platform at my website.
- Appointments are available during the following hours (*schedule subject to changes):  
  - Monday to Thursday: 5:00 PM – 8:00 PM  
  - Friday to Sunday: 9:00 AM – 6:00 PM
- Same-day bookings are not guaranteed and must be confirmed via direct communication.

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2. Cancellation & Rescheduling
- Cancellations must be made at least 12 hours before the scheduled session.  
- Rescheduling is allowed up to 6 hours before the session start time.  
- Late cancellations (less than 12 hours) may result in a cancellation fee of 50% (i.e., $15.00) of the session price.  
- No-shows without prior notice will be charged 100% (i.e., $30.00) of the session fee. 

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3. Payment Policy
- Payments can be made via Yoyo's Tutoring website exclusively before the session.  
- A late payment fee may apply if payment is not received within 24 hours after the session (if applicable).

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4. Session Policies
- Students should be prepared with materials, textbooks, and specific questions to maximize the session’s efficiency.  
- Sessions will start and end on time; extra time cannot be guaranteed for late arrivals.  
- If a student is more than 30 minutes late without prior notice, the session will be considered a no-show and charged accordingly.

 

5. Code of Conduct
- Respectful behavior is expected during all sessions. Any form of misconduct may result in termination of services.  
- Any technical issues for online sessions should be reported immediately.

 

6. Emergency Situations 
- If an emergency arises, please contact Yoyos Tutoring as soon as possible to discuss alternative arrangements.  
- If the tutoring is an in-person tutoring using the In-Person Membership plan and the tutor does not arrive 30 minutes before the tutoring starts, we give 100% money back.

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By booking a session, you agree to the terms of this policy.  

For any questions, please contact at my WhatsApp Phone number: https://wa.me/17876913031 or our email via: yoyostutoring@gmail.com. Please note that this policy may change any time.